AffNovaiGaming Network
PUBLIC COMPLAINTS REGISTRY

Track every filed complaint, in public

Affiliates file disputes when payments are delayed, withheld, or terms violated. AffNova mediates with the operator, tracks the timeline, and publishes the outcome — bad-actor operators can't quietly bury cases. Reputation is what's at stake.

Open cases
3
Resolved (90d)
2
Rejected
1
Recovered for affiliates
$4,280

Operator reputation snapshot

S
Stake
100/100
1 case on file
B
BetMGM
—
No cases
L
LeoVegas
100/100
1 case on file
₿
Bitstarz
—
No cases
8
888
92/100
1 case on file
C
Casino.com
92/100
1 case on file
P
PartyPoker
75/100
1 case on file
R
Royal
92/100
1 case on file

Recent cases

CMP-2026-001284· Resolved high Filed Apr 8, 2026
vs. LeoVegas Affiliates

Withheld April commission — disputed conversions flagged 6 weeks late

Affiliate paid for 18 conversions in April; 11 retroactively flagged as 'self-referrals' six weeks after attribution window closed. Operator failed to provide IP-level evidence on request.

Outcome
After AffNova mediation, LeoVegas restored 9 of 11 disputed conversions and issued a $4,280 retroactive payment. Two conversions remained disputed but with documented IP overlap.
At stake
$4,280
Days open
20
CMP-2026-001371· Investigating medium Filed Apr 30, 2026
vs. 888 Affiliates

Payment delayed beyond stated 30-day terms

March payout requested April 1, originally promised April 15. As of May 1, payment not received and affiliate manager non-responsive for 9 days.

Outcome
888 acknowledged delay on May 2, citing 'payment provider review'. AffNova requested timeline by May 6.
At stake
$2,120
Days open
5
CMP-2026-001402· Submitted high Filed May 1, 2026
vs. Casino.com Partners

Negative carryover applied retroactively to a closed period

Affiliate's January 2026 commission revised downward by $1,840 in the April reporting cycle, citing negative carryover from a previously-closed Q4 2025 period.

At stake
$1,840
Days open
4
CMP-2026-000994· Resolved low Filed Mar 18, 2026
vs. Stake Partners

Tracking dropped on Bing Ads UTM source

Conversions from Bing Ads campaigns ran without attribution for ~36h after a tracking template change on the affiliate dashboard. Stake confirmed the bug.

Outcome
Stake's tracking team identified the regression within 4 hours of escalation, restored attribution, and credited 14 lost conversions retroactively.
Days open
2
CMP-2025-009811· Rejected critical Filed Dec 12, 2025
vs. PartyPoker Partners

Account closed without notice — pending balance forfeit

Affiliate account closed citing 'terms violation' (unspecified) with $890 pending balance forfeit. No prior warning or evidence provided.

Outcome
PartyPoker maintained the closure was per their T&Cs. AffNova was unable to recover funds; case closed with public reputation impact noted on operator profile.
At stake
$890
Days open
41
CMP-2026-001210· Investigating medium Filed Apr 22, 2026
vs. Royal Panda Affiliates

Sub-affiliate commission not credited for Q1

Sub-affiliate referrals (5% tier) tracked correctly in dashboard but not credited in March or April commission statements.

At stake
$612
Days open
13